About the Role
At Arm, we are shaping the future of compute for cloud and AI infrastructure. Our hyperscale partners depend on Arm technology to deliver industry-leading performance and efficiency at massive scale. We are seeking a Hyperscale Account Sales Lead to drive strategic engagements with Tier 1 hyperscale customers. This is a highly visible, customer-facing role that blends sales, business development, and deep technical leadership. You will influence infrastructure design decisions, align customer requirements with Arm’s roadmap, and accelerate adoption of Arm-based platforms across next-generation cloud and AI deployments.
This is a silicon-focused, architecture-level role requiring strong market insight, technical depth, and the ability to influence cross-company roadmap alignment spanning hardware and software ecosystems.
As a senior account leader, you will partner closely with Field Applications Engineering, Product, and Engineering teams to ensure technical alignment and long-term customer success. The role demands strong system-level expertise, executive communication skills, and the ability to operate independently in fast-paced, ambiguous environments.
Key Responsibilities
Strategic Partner Engagement
- Build and manage senior executive and technical relationships with hyperscale customers
- Lead architecture-level engagements across the full silicon lifecycle—from early exploration through production deployment
- Serve as a trusted advisor, aligning customer system designs with Arm’s roadmap and long-term vision
Opportunity Development & Execution
- Identify and develop new revenue opportunities within hyperscale accounts
- Lead deal shaping, commercial negotiations, and long-term partnership agreements
- Drive execution against strategic account plans
Cross-Functional Leadership
- Partner with Arm’s Cloud AI business unit, ecosystem, and marketing teams to represent hyperscale requirements
- Translate customer needs into actionable insights that influence roadmap priorities and go-to-market strategies
- Drive alignment across internal stakeholders to support customer success
Value Proposition & Thought Leadership
- Articulate Arm’s differentiated value in cloud and datacenter environments, including AI capabilities, performance-per-watt, and scalability
- Represent Arm in strategic customer engagements, executive briefings, and industry forums
- Position Arm as a key enabler of next-generation cloud infrastructure
Market & Competitive Intelligence
- Track cloud and datacenter technology trends, competitive dynamics, and hyperscaler roadmaps
- Develop insights to refine Arm’s strategy, positioning, and partnership priorities
- Provide feedback loops to internal teams to maintain market leadership
Who You Are
- A deeply experienced infrastructure technologist with a track record of driving adoption of complex silicon platforms at hyperscale customers
- Skilled at guiding customers through evaluation, integration, bring-up, and production deployment
- A clear and persuasive communicator who can translate complex architectural concepts into actionable insights for both technical and executive audiences
- A strategic advisor with the credibility to influence high-stakes decisions across multiple organizations
- Self-directed, adaptable, and effective in dynamic, fast-evolving customer environments
Required Qualifications
- Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field
- 8+ years of experience in server SoCs, including roles in sales, architecture, silicon integration, system engineering, or applications engineering
- Strong understanding of server-class CPU architectures, including cache and memory hierarchy behavior
- Experience working with hyperscale customers or large-scale cloud silicon programs
Preferred Qualifications
- Master’s degree in EE, CE, CS, or related field; MBA is a plus
- Experience with Arm Compute Subsystems (CSS), Neoverse CPUs, CMN interconnects, and System IP
- Familiarity with chiplet or multi-die server architectures
- Background in AI accelerators or heterogeneous compute integration
- Proven track record of influencing architecture decisions in production silicon programs
Our 10x mindset guides how we engineer, collaborate, and grow. Understand what it means and how to reflect 10x in your work:https://careers.arm.com/en/10x-mindset
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Accommodations at Arm
At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.
Hybrid Working at Arm
Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.
Equal Opportunities at Arm
Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.