The People Team:
Our people are a key enabler of our business strategy; we need to attract, engage and retain people to ensure that we remain at the pioneering of the technology industry. We strive to be the best company to work for in our sector, with sustainably high engagement and outstanding results. We are passionate about conserving the best aspects of our culture and perpetuating what attracts people to join and remain at Arm, making life at Arm an exhilarating experience.
Job Overview:
This is great opportunity to become an expert across the entire People function for one of the world’s leading tech companies. The People Hub team at Arm provides the first level of support to employees and managers for all People related queries and processes. In this role you will work as part of a global team to ensure Arm employees receive excellent service when they raise a query or request assistance from the People team through our People Hub platform. Answering first line queries, supporting employees through their employment life cycle, enabling employees to self-serve wherever possible are all key aspects to the role.
Responsibilities:
- Respond to all first line people queries, providing superb customer service through the Live Chat and cases
- Triage and direct non routine or sophisticated queries to the appropriate team within the People Group for input or resolution
- Support People Team with improvements to People Hub content and processes based on data analysis and feedback from users
- Supporting new joiners through their onboarding into Arm
- Processing changes within Success Factors, our HRIS – such as lateral moves, leave of absence, terminations.
- Being a champion for the regional People Enablement team
- Ensuring employee files are well maintained
Required Skills and Experience :
- Great communication & social skills across international borders
- Customer service mind set
- Excellent attention to detail
- Proactivity, self-starter and learning agility
- Highly organized with excellent prioritization and planning skills
- Excellent partnership and collaboration
- Ability to work in a fast-paced environment
“Nice To Have” Skills and Experience :
- Strong understanding of cultural differences
- Confident to make suggestions to continually improve services and processes
- Able to navigate information and data confidently, whilst following legislation
In Return:
Supporting multiple regions to gain an understanding of HR coordination across multiple countries. Gain a competitive salary, supportive rewards package, alongside unparalleled learning and networking opportunities from the best in industry.
#LI-SA3
Our 10x mindset guides how we engineer, collaborate, and grow. Understand what it means and how to reflect 10x in your work:https://careers.arm.com/en/10x-mindset
Accommodations at Arm
At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.
Hybrid Working at Arm
Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.
Equal Opportunities at Arm
Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.