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Manager Engineer Platform Access

Job ID 2024-12708 Date posted 05/11/2024 Location Bengaluru, India Category IT
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Job Overview:

Our organization is committed to delivering a secure, intuitive, and engineering-centric environment. We provide the critical high-performance compute environment that fuels product and solutions development for our engineering community. To provide this we are seeking a highly skilled and motivated Manager of Engineer Platform Access to lead the team in running and optimizing our ETX & Login platforms.

The ideal candidate will have a solid background in advanced solutions for desktop virtualization & remote access, excellent leadership skills, and a passion for driving technological advancements and strategic innovation.

Responsibilities:

  • Lead the Engineer Platform Access team to ensure the efficient and optimal operation of our globally distributed hybrid-hosted cluster remote access service & environments.
  • Lead and coordinate the design, implementation, maintenance, and optimizations to continuously improve our OpenText Exceed TurboX - Remote Desktop Software systems and provide an outstanding colleague experience.
  • Working as part of the wider Enterprise IT function you will collaborate across infrastructure and engineering teams to ensure we deliver a world class engineering environment for Arm.
  • Automate all facets of our on-prem and cloud environments, embracing an automation first approach.
  • Develop and implement strategies for performance tuning and optimization.
  • Ensure the security and integrity of this platform.
  • Monitor system performance and make vital adjustments to ensure efficient performance.
  • Deliver training and support to colleagues to enhance system usage.
  • Stay up-to-date with the newest technologies and industry trends and drive innovation and adoption.
  • Document system configurations, updates, and procedures for reference and auditing purposes.

Required Skills and Experience:

  • Demonstrable experience in leading and maintaining an Exceed TurboX - Remote Desktop Software in a large scale Engineering environment, including Bare Metal, Virtualization, and Cloud hosted.
  • Solid understanding of HPC environments both on-premise and in cloud.
  • Excellent problem-solving and analytical skills.
  • Strong leadership and team management abilities in a global team operating 24x7.
  • Superb communication and interpersonal skills.
  • Ability to work collaboratively with multi-functional global teams.
  • Influence, lead, and implement design and hosting improvements of scale remote desktop services.

“Nice To Have” Skills and Experience:

  • Experience operating in a hybrid environment at scale in both Cloud and On-Prem.
  • DevOps or Development/Automation experience.
  • AIOps' experience!

In Return:

We offer exciting and interesting work in a diverse team. Arm's growth trajectory will ensure career progression and the opportunity to have a significant impact on our success!

#LI-KR2

Accommodations at Arm

At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Life at Arm

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    Culture at Arm

    Make an Impact

    We, not I. This belief is at the heart of Arm's company culture and it underscores the culture of collaboration alongside individual accountability in a supportive environment working together for the success of Arm. Across our entire ecosystem, we know that when you're able to be your most brilliant self, you can do great things.
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  • Diversity, Equity and Inclusion
    Diversity, Equity & Inclusion

    This is Collective Progress

    At Arm, we're committed to inspiring revolutionary ideas in a diverse, equitable, and inclusive environment. Be your most brilliant self, and empower others, via various avenues for active participation – Employee Resource Groups (ERGs), Employee Communities, DEI working groups, and DEI Council.
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  • Benefits at Arm
    Benefits at Arm

    Benefits Designed for You

    When our employees thrive, so does Arm. Because our teams are so remarkable, we offer remarkable benefits designed to nurture the professional and personal growth of the brilliant people building the future of computing.
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