Arm’s Solution Engineering group is seeking a Senior Operations Training & Compliance Manager to design, lead, and scale training programs that enhance operational excellence, quality compliance, and continuous improvement across all Solution Engineering functions!
This individual will play a key role in developing and delivering operations-focused training, ensuring all programs align with Arm’s ISO quality standards, QMS processes, and operational frameworks. The role combines instructional design, content management, and hands-on training delivery to drive consistency, efficiency, and compliance across global teams.
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Key Responsibilities
· Training Program Leadership:
o Develop and implement comprehensive training strategies covering operational processes, quality systems, compliance, and best practices across Solution Engineering.
o Lead onboarding, recurring certification, and upskilling programs for engineering and operations staff.
· Instruction & Content Development:
o Serve as lead instructor for key operations and QMS courses.
o Design engaging learning materials (presentations, e-modules, videos, reference guides) tailored to technical and non-technical audiences.
o Partner with subject matter experts to ensure accuracy and relevance of content.
· Training Governance & Systems:
o Define and maintain a centralized repository for training materials and records (e.g., SharePoint, Confluence, or LMS).
o Ensure all training programs meet ISO 9001 compliance and support audit readiness.
o Track participation, completion rates, and effectiveness metrics to drive continuous improvement.
· Cross-Functional Collaboration:
o Work closely with Operations, PMO, Quality, and Engineering leaders to identify training needs and ensure alignment with process improvement initiatives.
o Provide feedback loops to leadership for refining operational workflows and documentation.
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Required Qualifications
· Bachelor’s degree in Engineering, Operations Management, or related field
· 8+ years of experience in operations training, quality systems, or compliance within the semiconductor, engineering, or manufacturing sectors.
· Strong understanding of ISO 9001 / IATF 16949 and QMS implementation in engineering organizations.
· Proven experience designing and delivering technical or operations training to global teams.
· Skilled in instructional design, content development, and use of modern training tools (LMS platforms, e-learning software).
· Excellent communication, facilitation, and documentation skills.
· Ability to work collaboratively across geographies and disciplines in a matrixed organization.
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Why This Role Matters
This position directly supports Arm’s commitment to operational excellence and continuous improvement within Solution Engineering. By building scalable training systems and ensuring consistent compliance, this leader will enable engineers and operations teams to perform more efficiently, audit-ready, and aligned to Arm’s quality standards — reinforcing the culture of excellence championed by Linda Guilette’s organization!
#LI-JJ1
Salary Range:
$170,900-$231,200 per yearWe value people as individuals and our dedication is to reward people competitively and equitably for the work they do and the skills and experience they bring to Arm. Salary is only one component of Arm's offering. The total reward package will be shared with candidates during the recruitment and selection process.
Accommodations at Arm
At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.
Hybrid Working at Arm
Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.
Equal Opportunities at Arm
Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.