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Facilities Infrastructure and Reliability Engineering Director

Job ID 2025-16047 Date posted Oct. 21, 2025 Location Austin, Texas Category Hardware Engineering Apply

Arm technology is becoming the platform of choice for compute and AI. The Arm System Engineering team’s mission is to architect, design, and develop server and rack-level infrastructure for at-scale datacenter deployments. The team capabilities span across system hardware, software, system interconnect, system management storage, data center infrastructure and performance engineering. The team responsibilities include customer engagements, technology selection, system design, network architecture, performance, and datacenter deployment & operations. The Arm System Engineering team is developing industry-leading technology to deliver innovative and high-performing solutions to power the data centers of the future!

Job Overview:

Arm is seeking a Facility Infrastructure Director in our Data Center Engineering organization to lead and oversee the technical architecture and management of the technology infrastructure in our engineering labs and data centers. This role will architect, build and operate the data repository system for computing and facility systems, develop analytics and alerting and manage efficient lab networks.

This role will be based in Austin or San Jose, could potentially be remote within the US.

Responsibilities:

  • Develop and implement long-term operational data strategies to support growth and new data center builds.
  • Oversee and manage the architecture, creation and administration of a highly scalable data management system to collect, pipeline and process systems data, telemetry data and facility sensor data.
  • Provide data-driven analysis on performance metrics (e.g., uptime, resource utilization) to inform strategic decisions.
  • Advise the centralized monitoring and alerting systems to ensure rapid incident detection and response.
  • Oversee the development of analytics systems providing data feeds, dashboards and reporting.
  • Manage data tiering and aging.
  • Drive post-incident reviews and root cause analysis (RCA) to eliminate recurring issues and implement corrective actions.
  • Develop and implement continuous improvement initiatives to enhance reliability, efficiency, and sustainability.
  • Embed Site Reliability Engineering (SRE) principles to automate operational tasks and improve developer experience.
  • Oversee and handle the architecture, creation and administration of highly scalable lab networks.
  • Coordinate and/or build interfaces to/from various systems including, but not limited to, facility controls DDC system, facility sensors, cluster management systems, rack and blade management systems.
  • Lead and mentor a high-performing team of data center managers, engineers, and technicians across multiple locations.
  • Lead vendor relationships and service-level agreements (SLAs) for critical infrastructure partners.
  • Communicate complex technical information to both technical and non-technical stakeholders.

Required Skills and Experience :

  • Bachelor’s degree or equivalent experience in a technical discipline
  • Demonstrated ability leading technical teams, focused on data systems
  • Master data management experience, Open-Source data pipelining, management and analysis tool experience
  • Network architecture and management experience including BGP, VLAN, security and routing
  • Hardware and sensor interfaces
  • Prior budget and cost analysis experience
  • Ability to travel as the need arises
  • Prior people management experience
  • Strong analytical and problem-solving skills and good communication skills, including English
  • Comfortable meeting with and engaging directly with customers (internal and external) during requirements gathering and solution development

In Return:

  • Be part of a groundbreaking team influencing the next generation of data center systems!
  • Collaborate with premier engineers and vendors to develop industry-leading AI hardware.
  • Drive innovation in mechanical design at scale with global impact.
  • Access professional growth through sophisticated project involvement and multidisciplinary teamwork.
  • Join a company committed to diversity and inclusion, where your work matters and drives global progress!

Accommodations at Arm

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Hybrid Working at Arm

Arm’s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Salary Range:

$297,600-$402,600 per year

We value people as individuals and our dedication is to reward people competitively and equitably for the work they do and the skills and experience they bring to Arm. Salary is only one component of Arm's offering. The total reward package will be shared with candidates during the recruitment and selection process.

Accommodations at Arm

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Innovate and Create on Arm

You know us. With 125 Arm-powered products shipped every second, more than 70% of the world’s population touches Arm technology. Our hardware engineers are a dynamic force driving innovation across various domains. Whether it’s powering your smartphone, delivering award-winning VR gaming, or developing the foundation for the world's fastest supercomputer – our engineers are designing the advanced core processors leading the race toward a connected, autonomous, hyper-performance future.

From advancing core implementation to developing full custom physical IP, Arm hardware engineering pushes the limits in vital areas, such as memory, IO, and logic, to shape the future of technology.

Drive change on Arm

At Arm, you'll influence 95% of the world's connected devices and all their applications. From healthcare and infrastructure to virtual reality, you'll affect nearly all industries worldwide, racing toward new milestones and achievements together.

Revolutionary Benefits

Health and Wellness

We create a safe space for you to nurture both your physical and mental wellbeing.

Work and Life Success

We empower people to experience life beyond the boundaries of standard work patterns.

Financial Rewards

We provide benefits beyond a competitive salary to reward our people for their dedication and contributions.

Development and Support

We foster professional and personal development, building a supportive community where everyone can thrive.

Life at Arm

Life in the office doesn't get any better — especially when those offices are as sleek as ours and the people there are creative and compassionate. Combine that with our popular 'we, not I' mindset, and you enjoy the kind of teamwork and togetherness rarely found elsewhere. We share so much in common, not least the same passion for progress, but we also welcome each other's diversity. Ultimately, we love to inspire and be inspired every day.

Discover Life at Arm

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