Principal Field Applications Engineer

Job Overview:

Arm is searching for a Principal Field Applications Engineer (FAE) to provide both pre- and post-sales support for its tier 1 hyperscale partners. We are seeking someone with strong technical account leadership skills, system architecture understanding, as well as partnership and communication skills to drive and build customer solutions

You will be an integral part of Arm’s worldwide infrastructure Sales team with an opportunity to make meaningful contributions and work with a key leader in the compute and AI/ML semiconductor industry!

FAEs are responsible for understanding their partners' key design requirements, market segments, and competitive challenges. They work to uncover new design win opportunities for Arm by influencing designs and collaborating with partners on the best technical solution. Arm FAEs work closely with account managers in order to provide world-class support to the Arm partnership. We contribute by providing technical support in pre-sales opportunities and being involved in post-sales support activities.

FAEs participate in defining new products and services to meet the needs of Arm customers and to maintain a high standard of technical knowledge about Arm, its products, services, and competitors. From processors, machine learning, graphics, system, and physical IP as well as software tools, FAEs learn how to present and demonstrate the value of Arm solutions.

Responsibilities:

• Supporting major public cloud service providers leading technical communication, solutions and schedules.
• Collaborate on workload migration/optimization for both 1P and 3P applications.
• Drive solution adoption right from discovery to volume production and handle critical issues.
• Collaborate with Business units to position solutions, roadmap/ architecture alignment, and address gaps proactively.
• Understand partner business and technical development plans, while demonstrating a shown understanding of Arm products.
• Develop strong personal relationships with key technical decision-makers at Partner accounts and a good understanding of commercial relationships.
• Development of positive relationships with assigned Partner managers, as well as Marketing, Engineering, and Applications Engineering teams.

Required Skills and Experience :

• Strong understanding of SoC design for Infrastructure supporting Hyperscalers and enterprise accounts. Expericence working with major cloud service provider.
• Demonstrated ability in digital design, software engineering, or applications engineering.
• Proven knowledge of CPU operation, MMU, interrupt controller, memory controller operation, SoC design, operating systems, systems software, HW/SW design process including tools, boards, systems IP, compute subsystems and Silicon.
• Understanding of workloads for Infrastructure and experience with migration/optimization workloads on to Arm hardware.
• In depth knowledge of Arm based systems, Arm Cores, graphics processors, software tools, system IP, physical IP desired, and Arm based silicon for custom compute and workload.

“Nice To Have” Skills and Experience :

• Multifaceted, self-starting individual with the ability to excite and instill confidence in customers about Arm technology.
• Good presentation skills to clearly express technical concepts and a track record of successful customer engagements
• Experience working with OEM’s and/or Semiconductor products is a plus.
• Previous experience in a sales or marketing role and FAE or customer interaction experience
• Independent worker, initiative-taking, diligent, timely and a demonstrate a positive, "can do" demeanor
• Willing to travel domestically approximately 25% of time. Infrequent travel to the UK also required.

In Return:

We are proud to have a set of behaviors that reflect our culture and guide our decisions, defining how we work together to defy ordinary and shape outstanding!

• Partner and customer focus
• Teamwork and communication
• Creativity and innovation
• Team and personal development
• Impact and influence
• Deliver on your promises

#LI-AC1

Accommodations at Arm

At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.