Online Training Advisor - 12 month FTC

Job Overview:

As an Online Training Advisor, you will help our Partner Training team deliver engaging and accessible learning experiences for Arm partners around the world.

You will coordinate Design Reviews, support partner enquiries, organise training schedules and help keep learning content up to date in our Learning Management System (LMS). Working with colleagues and partners across different teams and time zones, you will help make sure training activities are well organised and easy to access.

This role is a great opportunity to build your knowledge of Arm, develop your skills and contribute to learning experiences that support our global partner community.

Responsibilities:

• Coordinate Design Reviews and training activities with partners and colleagues across Arm.
• Organise schedules and sessions for participants working across different time zones.
• Respond to partner questions and help them access the information and training they need.
• Support the coordination and maintenance of learning content in our LMS.
• Keep schedules, training materials and supporting documentation accurate and up to date.
• Gather feedback and share reports following Design Reviews and training activities.
• Work with colleagues in Partner Training, sales and engineering to support partner learning.
• Follow agreed processes and look for opportunities to improve the partner training experience.

Required Skills and Experience:

• Experience organising activities, schedules or services in training, operations, customer service or a related environment.
• Clear written and verbal communication skills and a helpful, customer-focused approach.
• Good attention to detail when working with schedules, content or data.
• Comfortable organising your own workload and adapting when priorities change.
• Confidence learning new systems and using tools such as Microsoft Office.
• An interest in working with technical teams and learning unfamiliar terminology.
• A collaborative approach and willingness to contribute to a supportive team environment.

You do not need to have worked in the semiconductor industry or technical training before. We are interested in transferable skills and your willingness to learn.

“Nice To Have” Skills and Experience:

You may also bring experience in one or more of the following areas, but these are not essential:

• Learning Management Systems (LMS).
• Technical training or learning environments.
• Business and collaboration tools such as Salesforce, Jira, Confluence, SharePoint, Asana.
• AI tools such as Microsoft Copilot or ChatGPT.
• Video editing tools such as Camtasia.
• Arm technologies or other technical learning environments.

We welcome applicants who meet many, but not necessarily all, of these areas.

In Return:

You will join a collaborative team where you can learn about Arm products, partner training and the technologies that shape modern computing.

You will have opportunities to develop your skills, work with colleagues across different teams and contribute ideas that improve how our partners learn. You will be part of an inclusive environment where different perspectives are valued and people are encouraged to learn, contribute and grow.

Your work will help create positive learning experiences for Arm partners around the world.

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Accommodations at Arm

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.