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Commercial Product Operations Lead

Job ID 2025-14239 Date posted 16/06/2025 Location Cambridge, United Kingdom Category Operations
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Job Overview:

We have got an outstanding opportunity for a senior manager to lead Arm Commercial Product Operations (CPO) team, you will be accountable for ensuring that Arm products (IP, software, hardware, tools) are ready-to-sell part of our end-to-end product lifecycle.

This is a pivotal role blending leadership with operational agility, and providing the opportunity to define, streamline and influence Arm commercial products to enable Arm outstanding growth! This impactful role requires a strong operational leader with demonstrable experience in the semiconductor industry and/or hardware product commercialization.

The CPO team is part of the Arm portfolio and product planning (PPP) function, a central team that works across Arm’s entire organization to drive, influence and shape how the business line strategies are turned into reality through the Arm products and technologies portfolio.

Reporting to the PPP head, you will lead an impactful team based across the UK and the US, the team setup and manage all type of commercial products for Arm. The candidate will work with the portfolio team and Line of Business to ensure that our products can be sold at the right time. This role will ensure that the CPO team orchestrates the different commercial players (pricing, licensing, trade compliance, legals, ….) while setting up products in our commercial tools and providing insight to Arm sales organization. The job owner will partner with our roadmap and governance owner to define our plans.

Responsibilities:

You will drive the day-to-day commercial setup and readiness checks of Arm commercial product activities, while leading and developing a high-performing CPO team across geographies, encouraging an inclusive and purposeful attitude! Some of the key accountabilities are:

  • Service the business requests to set new commercial products while acting as a trusted partner.
  • Implement our team roadmaps and ensure timely delivery.
  • Drive operational improvements, standard methodologies and process excellence.
  • Coordinate cross-functional readiness across SAP/tools, legal, pricing, export control, and supply chain.
  • Run our commercial product pipeline and provide reporting, critical metrics, and insights.
  • Champion continuous improvement in tools, templates, and operational processes.

The lead will be instrumental in redefining the CPO organisation from a service-focused group into a center of excellence for commercial products.

Required Skills and Experience:

The ideal candidate shall bring semiconductor and hardware product knowledge, with hands-on commercial setup in SAP or similar systems. Part of an ambitious team you shall also thrive in navigating matrixed global environments to deliver results. Some key experiences:

  • Proven experience in semiconductor operations or hardware product commercialization in OEM/ODM
  • Proven experience in managing a distributed team in a global technology environment.
  • Deep knowledge of product setup, lifecycle management, and sales enablement frameworks.
  • Expertise with SAP or equivalent ERP/CRM systems.
  • Strong stakeholder management, cross-functional leadership, and communication skills.

"Nice to Have" Skills and Experience:

  • Experience navigating complex, matrixed global organizations.

In Return:

Based in Cambridge UK, this is an opportunity to join a dynamic, collaborative, and driven team, and provides a genuine opportunity to craft the best outcomes for Arm.

#LI-JW1

Accommodations at Arm

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Life at Arm

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