Senior Salesforce Sales Developer

Job Overview:

This role is based 100% in Bangalore in India. Occasional international travel may be required for events, special team meetings and/or workshops. There is also a requirement for on-call.

Develop, integrate, enhance, and solve Salesforce Sales Cloud and CPQ solutions. Complete technical projects and maintain live services as technical lead of a cross-disciplinary and geographically diverse team. Deep technical expertise, ensuring systems are performant and fit-for-purpose.

Maintain technical proficiency, ensuring systems are performant and fit-for-purpose.

Responsibilities:

Core responsibilities include but not limited to:

• Lead technical design, development and implementation of Salesforce products and services.
• Modernise and/or improve Salesforce live services through continuous improvement.
• Ensure sustained service performance levels for Salesforce products and services including responding to and resolving incidents.

Required Skills and Experience :

Strong IT background with consistent track-record in complex Salesforce projects. Hold at least a B.Tech in computer science, information technology, or a related field, at least 6 years of overall experience in similar role within a large, global organisation of which minimum 3 years working with Salesforce Sales Cloud & CPQ. Successful history as technical lead in large-scale projects from inception to completion needed. Ability to work autonomously, commitment to staying abreast of latest industry developments.

Competencies

Sales Cloud:

• Lead, opportunity, quote, and product management; Sales Cloud-specific functionalities like Opportunity Teams, Sales Path, and Collaborative Forecasts.

Configuration:

• Salesforce objects, fields, page layouts, record types, and security settings (profiles, permission sets, role hierarchy, sharing rules); Experience in setting up and customising sales processes, stages, and workflows.

Automation:

• Automating sales processes using Flows; build sophisticated automations tailored to sales operations.

Custom Development:

• Proficiency in Apex, Visualforce, Lightning Component Framework and Aura Components; Salesforce DX and version control.

Salesforce CPQ:

• Product-rules, price-rules, discount schedules, quote templates, and approval processes; CPQ bundle configurations, options constraints, and configuration attributes. Complex pricing scenarios tailored to business needs.

Confluence/JIRA as both a user and a creator

Process

Solution development in a DevOps environment.

Incident resolution and problem management lifecycle.

Documentation and knowledge creation.

Leadership & communication skills

Highly proficient in English, both written and spoken.

Accountable for own professional growth.

“Nice To Have” Skills and Experience

Integration: Integrate external systems using Salesforce APIs (REST, SOAP, Bulk, Metadata); Middleware platforms like MuleSoft.

Data Management: Import, export, and migration; quality and governance principles; database concepts and modelling within Salesforce.

Reporting and Analytics: reports and dashboards within Salesforce catering to specific needs of CPQ analysis, such as quote accuracy, discount levels, and sales performance.

CERTIFICATIONS (OPTIONAL BUT BENEFICIAL)

Salesforce Certified Sales Cloud Consultant and/or Certified Administrator; additional certifications like Certified Advanced Administrator or Certified Platform Developer; Certified CPQ Consultant

In Return:

At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Arm is an equal opportunity employer, committed to providing an environment of mutual respect, where equal opportunities are available to all applicants and colleagues. Arm prohibits discrimination or harassment of any kind based on race/ethnicity, religion, national origin, age, sex, sexual orientation, gender, gender identity and expression, disability, neuro-diversity, pregnancy, medical condition, marital status, citizenship status, military/veteran status, as well as those characteristics protected by applicable laws, regulations and ordinances.

Arm’s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

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Accommodations at Arm

At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm’s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.