Job Overview:
We are looking for an experienced SAP Landscape & Cutover Lead to manage the coordination and governance of our SAP landscape across business-critical environments, ensuring systems are stable, secure and aligned with business and delivery needs.
Working across Basis, Security, Infrastructure, Enterprise Architecture, Project Delivery, Service Management and business teams, you will lead landscape planning, environment usage, system availability, refresh cycles, release alignment and technical change control. You will also chair SAP landscape, release, change and environment governance forums.
This role is key to ensuring the SAP landscape supports both operational needs and strategic transformation.
Responsibilities:
Own and maintain the SAP landscape strategy, including development, test, quality assurance, pre-production, training, sandbox, and production environments.
Lead SAP environment roadmap and ensures landscapes are available and fit for purpose for projects, releases, testing, upgrades, integrations, and business-as-usual support.
Coordinate landscape demand from projects, programmes, and operational teams, resolving conflicts around environment usage, system availability, freeze periods, and refresh schedules.
Maintain a clear view of SAP system dependencies, interfaces, data flows, and environment relationships. Ensure landscape decisions are aligned with enterprise architecture, security, compliance, operational resilience, and business continuity requirements.
Oversee the operational health of the SAP landscape to ensure service stability. Govern system availability, performance, capacity, technical risks, and recurring operational issues. Orchestrate incident, problem, and change activities affecting the SAP landscape, ensuring appropriate prioritisation and communication.
Ensure operational documentation, system inventories, support models, ownership matrices, and critical issue paths are maintained.
Accountable for planning and coordination of system refreshes, client copies, environment rebuilds, system provisioning, and decommissioning activities. Coordinate technical readiness for SAP releases, upgrades, migrations, enhancement packages, support packs, kernel updates, and major project deployments.
Work with delivery teams to ensure development, test, and production environments are aligned to release and testing requirements. Lead environment freeze windows, transport routes, retrofit considerations, sequencing, and dependency impacts.
Support cutover planning and technical dress rehearsals for major SAP changes.
Ensure SAP landscape follows security, audit, regulatory, and internal control requirements. Work closely with SAP Security and GRC teams to ensure environment access, segregation of duties, privileged access, and sensitive data usage are appropriately governed.
Ensure non-production systems are in synch with data protection, masking, retention, and access control standards.
Act as the central point of coordination for SAP landscape matters across IT, business, project, and supplier teams. Provide clear communication on landscape availability, risks, constraints, dependencies, and planned changes.
Work with third-party vendors, service providers, and internal teams to ensure service levels are met.
Required Skills and Experience:
- 4 to 8 years of solid experience working in complex SAP environments, ideally across multiple SAP products and integrated systems. Should have led landscape demand across projects, programmes, and business-as-usual operations.
- Good understanding of SAP landscape architecture across production and non-prod environments.
- Experience coordinating SAP Basis, infrastructure, database, cloud, security, and application teams.
- Knowledge of SAP transport management, release cycles, system refreshes, client copies, upgrades, patching, and technical change control.
- Good understanding of IT service management processes, including change, release, problem and configuration management.
- Strong risk management, governance, planning, and documentation skills.
“Nice To Have” Skills and Experience:
- Experience with SAP S/4HANA, SAP PI/PO, SAP BTP, SAP Solution Manager, SAP Cloud ALM, SAP GRC, SAP BW/Datasphere or SAP Enterprise Portal.
- Experience with cloud-hosted SAP landscapes, for example AWS, Google Cloud, RISE with SAP, or private cloud environments!
- Understanding of SAP security concepts, privileged access, role governance, SoD, and non-production data protection.
In Return:
Joining Arm means being part of a world-class team that is high-reaching and determined to achieve outstanding results. You will collaborate with industry leaders and innovators, contributing to flawless service builds that improve our global operations. We provide an encouraging and inclusive environment that encourages continuous learning and professional growth. Your success is our success, and together we can build services that compete on the world stage!
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Accommodations at Arm
At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.
Hybrid Working at Arm
Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.
Equal Opportunities at Arm
Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.