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Portfolio Technical Analyst

Job ID 2024-11146 Date posted 12/09/2024 Location Bengaluru, India Category IT
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Job Overview:

We are seeking a driven and meticulous individual with a proven track record of UI configuration of on-premise Jira, or who is a technical user of Excel to join Arm's global IT department.

Using your technical ability and attention to detail, you will ensure the way our IT teams use our critically-important Jira environment and supporting tools is kept up-to-date and fit-for-purpose. You will thrive in a fast-paced environment, and must be keen to pick up new skills and knowledge.

Responsibilities:

  • Maintaining and developing the UI configuration of our on-premise Jira environment.
  • Utilising supporting tools, including PowerBI and Excel, to capture and analyse datasets around team capacity, performance, and other valuable insights.
  • Crafting and updating documentation around the accurate usage of Jira and other tools, and sharing this knowledge within the team and similar roles.
  • Generating ideas that will assist data and delivery managers to continuously improve our tools and processes.

Required Skills and Experience:

  • Exceptional attention to detail, able to follow and develop specific processes to ensure system integrity and stability.
  • Hands-on experience of Jira UI configuration, including project setup, board configuration, advanced queries using JQL, filters, dashboards, and issuefunctions().
  • Advanced user of Excel, comfortable with complex formulas, validation, and conditional formatting, as well as using data tables and Power Query to access and transform data from external sources.

“Nice To Have” Skills and Experience:

  • Experience of using data visualisation tools such as PowerBI to build relationships between datasets to present and interrogate data.
  • Knowledge of Jira back-end configuration, including workflows, screens, custom fields, and ScriptRunner.

In Return:

We offer exciting and interesting work in a diverse team. Arm's growth trajectory will ensure career progression and the opportunity to have a significant impact on our success.

#LI-KR2

Accommodations at Arm

At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Life at Arm

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    We, not I. This belief is at the heart of Arm's company culture and it underscores the culture of collaboration alongside individual accountability in a supportive environment working together for the success of Arm. Across our entire ecosystem, we know that when you're able to be your most brilliant self, you can do great things.
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    This is Collective Progress

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  • Benefits at Arm
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    When our employees thrive, so does Arm. Because our teams are so remarkable, we offer remarkable benefits designed to nurture the professional and personal growth of the brilliant people building the future of computing.
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