Application Packaging Specialist

Job Overview:

Reporting into the EUC Team Lead this role is accountable the making our core applications available on both Windows and Mac. The role is responsible for the overall delivery of all Apps packaging for our End User Devices within Arm.

Responsibilities:

• Working with the EUC Service Manager and Windows Specialist ensures Arms Windows software deployments are aligned to Arms security policies and procedures
• You will be accountable for the day to day run and management of the Windows and Mac device Software deployment
• Creation of custom install packages, to deploy, update and remove software within Arms Windows and Mobile estate
• Deployment of Windows security and feature updates as per agreed SLAs
• Support the Windows Specialists with major and minor version updates
• Supporting the Service desk on incident and requests associated with software updates
• Act as a technical specialist in all Software deployment issues at Arm
• Create and Maintain Knowledge articles for Technical Teams and End Users to support the running of the platform
• Ensure all Service NOW tickets assigned to them are proactively works on and updated as per the Arm Ticket Management Standard

Required Skills and Experience:

• Experience Range of 3 to 5 years, and we are looking for Immediate or serving Notice period candidates 
• Ability to create SCCM and Intune based packages for the deployment of new and updating existing software deployment
• Ability to slip stream Windows and Office 365 packages into existing builds and images
• Experience in converting business requirements into technical configurations to support the deployment of software
• Experience of working across both Microsoft SCCM and Intune platforms
• Creation on custom reports to support Software/Update compliance across SCCM and Intune

“Nice To Have” Skills and Experience:

1. Good experience of  "Flexera Adminstudio enterprise suite" for packaging.
2. Experience in packaging and repackaging of MSI, MSIX and APPv etc.
3. Good knowledge in scripting languages like PowerShell, Shell and bash.
4. Experience in PSAppDeployToolkit for app deployment.
5. Experience in WoA (Windows on Arm) will be an added advantage (Optional).
6. Good packaging experience for operating systems Windows 10/11.

In Return:

At Arm, we are guided by our core beliefs that reflect our creative culture and guide our decisions, defining how we work together to surpass ordinary and shape extraordinary.

#LI-KR2

Accommodations at Arm

At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm’s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.