One Arm
1. Passion for the mission
Internalize the strategy. Care deeply about our technology, products, customers, and impact
2. Deliver as ‘One Arm’
Understand the connections and complexities beyond your function. Collaboration isn’t always consensus
3. Build extraordinary teams
Hold a high bar - give and seek candid feedback. Build connected, supportive, diverse and inclusive teams that are greater than the sum of their parts
4. Challenge skillfully
Challenge respectfully when things don’t make sense and back yourself. Value independent thinking. Discuss openly, listen, then drive the decision quickly
5. Root out inefficiencies
Actively eliminate inefficiencies, simplify, and stay laser-focused on what really matters, whilst respecting any un-moveable constraints
Accelerate Impact
6. Relentlessly push boundaries
Always ask, “How can this be better?” “How will we win?” Know when to balance delivery with perfection
7. Move with urgency and find a way
Be comfortable with speed, uncertainty, and the unexpected. Have a strong bias for action
8. Own it
Be accountable for the outcome; don’t wait for instructions. Bring solutions, not problems
9. Be decisive in ambiguity and change
Find the common threads and translate vague ideas into concrete execution plans to create focus
10. Optimize for endurance and resilience
Navigate continuous pace and intensity, optimizing your own energy levels to sustain momentum for the long-term