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Staff Information Developer

Job ID 2025-13862 Date posted 04/07/2025 Location Cambridge, United Kingdom; Manchester, United Kingdom Category Technical Writer
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Job Overview

Are you passionate about writing and ground-breaking technology? Arm’s technology powers 95% of the world’s connected devices, from healthcare to smart homes.

To support our users, we need a writer who thrives at the heart of software development. Our tools optimise application performance and accelerate innovation across devices. We create content that helps users understand and use these tools with confidence.

That means more than writing guides — it’s about building strong relationships with product and support teams, asking the right questions, and getting hands-on with the tools. We test, experiment, and dig deep to build content that’s accurate, credible, and genuinely useful.

Responsibilities

  • Own the creation of engaging, purposeful content for advanced software products — shaping how we connect with users.
  • Collaborate with engineers, product managers, and subject matter experts to understand the technical landscape and identify where content makes the biggest impact.
  • Use your judgement to strengthen content strategy, fill information gaps, and meet the needs of a global audience.
  • Bring smart ideas for tooling, automation, and AI — not for novelty, but to improve outcomes.
  • Champion better ways of working and help evolve how we deliver.

Required Skills and Experience

  • Significant experience as a technical writer for software products.
  • Proficient with content and collaboration tools like Markdown, rST, Git, Gerrit, Confluence, and Jira; comfortable in a Docs as Code environment.
  • Confident in agile settings, partnering with Engineering and UX to contribute to both documentation and intuitive UI design.
  • Hands-on with products — willing to explore, test, and break things to understand how they work, and proactive in feeding insights back into the product.

You may have a relevant degree or post-grad qualification — but it’s not crucial.

We value strong experience in Technical Communications or Information Development just as much. Familiarity with sophisticated UIs, command-line tools, embedded systems, or adjacent technical skills is a bonus.

Most important is your ability to learn fast, grow in the role, and raise the bar for the team.

In Return

This role offers autonomy and trust — ideal for someone who knows what good looks like, challenges assumptions, and brings practical insight to their work.

You’ll be part of a collaborative, supportive team that regularly co-delivers content for major projects. We’re part of the Sales and Partner Enablement Group, and we create technical content including user docs, UI improvements, knowledge-base articles, tutorials, and multimedia.

Technical Communications has a strong global presence, with writers from a diverse set of backgrounds and all experience levels. We guide, share, and grow together as a community.

Accommodations at Arm

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Life at Arm

  • Culture at Arm
    Culture at Arm

    Make an Impact

    We, not I. This belief is at the heart of Arm's company culture and it underscores the culture of collaboration alongside individual accountability in a supportive environment working together for the success of Arm. Across our entire ecosystem, we know that when you're able to be your most brilliant self, you can do great things.
    Read more

  • Diversity, Equity and Inclusion
    Diversity, Equity & Inclusion

    This is Collective Progress

    At Arm, we're committed to inspiring revolutionary ideas in a diverse, equitable, and inclusive environment. Be your most brilliant self, and empower others, via various avenues for active participation – Employee Resource Groups (ERGs), Employee Communities, DEI working groups, and DEI Council.
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  • Benefits at Arm
    Benefits at Arm

    Benefits Designed for You

    When our employees thrive, so does Arm. Because our teams are so remarkable, we offer remarkable benefits designed to nurture the professional and personal growth of the brilliant people building the future of computing.
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