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Technical Author - Information Developer

Job facts

Job ID 2024-10527 Location Cambridge, United Kingdom Date Posted Apr. 18, 2024 Category Technical Writer

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Job Description

Job Overview:

Are you a technical author bursting with creativity, ready to take on the world of computing technology? Or are you looking to move into technical authoring in computing, from a related field such as computer science, English or linguistics, or electronic or software engineering? Do you have a talent for transforming complex technical concepts into well-designed information for a wide technical audience?

If yes, then let’s discuss you joining our friendly, diverse authoring team in Arm’s Architecture Information Group (AIG), to work with us on building the future of computing on Arm!

We hire outstanding, versatile people from a broad range of backgrounds, because diversity brings the multiple skills and different points of view that we need, and because we truly believe that diversity drives creativity and innovation.

Flexible and hybrid working considered.

About the Architecture Information Group (AIG)

AIG is responsible for documenting the intellectual property that constitutes the Arm Central Processing Unit (CPU) architecture, for a range of computing core products from the smallest microcontrollers to high-performance cores. AIG produces specifications of this architecture, and specifications of the architectures of other computing components, and the communications interfaces between components.

The Information Developer role will suit a highly analytical, creative, and problem-solving individual. You must have excellent attention to detail and be committed to producing writing of outstanding quality within a strong and multifaceted environment.

As part of our team, you'll dive into a dynamic technical environment where groundbreaking ideas become reality. Your role will involve collaborating closely with various functions as well as working with our development teams, key internal partners, and domain experts. Your skills in documentation will shine as you craft comprehensive and user-friendly materials, making complex technical information accessible to all.

Your work will be not only about writing, but also about understanding, dissecting, and articulating intricate technical concepts.


Responsibilities:

- Crafting and maintaining customer-facing technical content in collaboration with Arm’s architects and other technical authors.

- Acquiring source information, primarily from internal project documentation and discussions with Arm’s architects, but also from your own self-led investigations and learning.

- Ensuring your output is high quality, including being correct, complete, unambiguous, with consistent terminology, while improving ease of use.

- Working in accordance with processes and policies.

We primarily deliver our specifications in pdf and XML formats, using a variety of tools to produce them, including:

- MarkDown.

- JSON.

- Git for version control.


Required Skills and Experience:

You will be pro-active, an excellent organiser and communicator, with a proven track record of teamworking. In addition, you will:

- Have excellent writing skills and be willing to engage with technical subject matter.

- Be able to analyse, dissect, and reorganise content into an optimal order.

- Be curious to learn about how the technology works, seeking out information, then using your newly gained knowledge to write clear content that technical audiences will find easy to understand.

- Be able to recognise and solve problems such as inconsistencies and missing or incorrect information.

- Be able to produce, follow, and update plans and timelines, accurately reporting progress and any problems to the project manager.

We are open-minded about degree subject areas as we have found strong candidates from a variety of backgrounds, including:

- Comparative linguistics.

- Computer science.

- Electronic engineering.

- English.

- Mathematics.

- Physics.

- Software engineering.


“Nice to Have” Skills and Experience:

Knowledge of CPU architectures is helpful


In Return:

You will work on exciting projects that impact billions of people around the world, whilst simultaneously developing key transferable skills. You will receive ongoing support from your line manager, who will offer regular 1:1 meetings with feedback and opportunities for development. You will have opportunities for rapid career advancement based on your performance and potential.

If you're ready to be part of a groundbreaking team that thrives on innovation, then this is the opportunity you've been waiting for! Let's revolutionize technology together!

#LI-JW

Accommodations at Arm

At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm’s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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