Automation, Observability & AIOps IT Architect

In Arm IT we are hiring a hardworking and creative individual to architect our future approach for enterprise-level automation, observability and AIOps solutions that encompass both on-premises and cloud-based systems.

We are guided by our core beliefs that reflect our creative culture and guide our decisions, defining how we work together to surpass ordinary and shape outstanding.

Job Overview:

The role establishes the roadmaps, designs, and supports the implementation of AIOps (Artificial Intelligence for IT Operations); growing Arm IT's analytics, and machine learning capabilities to automate and streamline operational workflows. The successful candidate will be comfortable working with collaborators to understand the whole context, develop strategies, and ensure that the delivery is scalable, reliable, and globally available.

Responsibilities:

- Architecture governance, principles, design standards, policies, and procedures that encourage innovation through automation & AI, whilst prioritising security, reliability, and scalability across on-premises and cloud Hyperscalers globally.
- Highly automating and improving IT operational processes for service provisioning, configuration, and management.
- Develop operational data monitoring, analysis, and automated remediation solutions to improve efficiency and reliability.
- Lead research and experimentation with new technologies, to seek opportunities to evolve Arm's capabilities.
- Invest in others, including application development and infrastructure teams, to support business applications and processes in new ways.
- Afford mentorship regarding solutions and concepts.
- Develop and further relationships with vendors to stay informed about new technologies and solutions.
- Further a culture of innovation within the architecture and broader IT team.

Required Skills and Experience:

- Designing and implementing sophisticated enterprise-level solutions.
- Infrastructure-as-Code (IaC) through DevOps, and tools such as GitLab CI/CD, Jenkins, Terraform, and Ansible.
- Performance monitoring and observability through platforms such as ServiceNow, Dynatrace, Splunk, Datadog, and Grafana.
- Tier 1 vendor technologies both on-premise and cloud, including Kubernetes & containers at scale.
- Strong motivation and drive, with the ability to operate across multiple change projects simultaneously, including those that span geographies.

“Nice To Have”:

- Identity & access management for both people & systems.
- High Performance Computing.
- Arm based compute & software.
- Relevant vendor certifications.

In Return:

We offer exciting and interesting work in a diverse team. Arm's growth trajectory will ensure career progression and the opportunity to have a significant impact on our success.

#LI-JW

Accommodations at Arm

At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm’s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.